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Stickied Incidents

7th May 2026

Canvas Canvas Outage

Instructure is experiencing an issue affecting the platform, beginning around 1:40pm. Users are currently unable to access Canvas. Instructure is working to resolve the issue as soon as possible.

Canvas Service Restored

Canvas access has been restored for OSU users following the outage involving Instructure, the vendor that operates Canvas. Users should now be able to log in and resume normal activity.

We have taken steps to validate the stability and security of the platform prior to restoring access. OSU will continue to monitor for any potential issues and remain vigilant as more information becomes available.

If you experience any problems accessing Canvas, please contact the Service Desk at beav.es/help or by calling 541‑737‑8787.

Canvas access will be restored for the OSU community by 4 PM. Users will be able to log in and resume activity as usual.

We have taken steps to validate the stability and security of the platform prior to restoring access. OSU will continue to monitor for any potential issues and remain vigilant as more information becomes available.

If you need assistance, please contact the Service Desk at beav.es/help or by calling 541‑737‑8787. 

Canvas remains unavailable for OSU users as we validate the stability and security of the platform before re enabling access.

If users navigate to canvas.oregonstate.edu, the OSU login page may appear; however, sign-in is not available and users will receive an error message. Please do not attempt to log in until access has been restored.

We will share updates as access is restored.

Canvas remains unavailable for OSU faculty and students. Instructure has begun restoring services following the outage. To protect the OSU community, we are validating the security and stability of the platform before re-enabling access.

Some Canvas-generated emails may continue to be sent; users should not attempt to log in until access is restored.

We will share updates as they become available. For additional information, visit the Instructure status page: https://status.instructure.com/

As of 8:17pm, Instructure is reporting restoration of Canvas services. However, OSU is evaluating system stability, and OSU users remain unable to access Canvas at this time. We will provide another update in the morning of Friday, 5/8/2026.

Instructure posted a new update on their status page, https://status.instructure.com: Instructure has placed Canvas, Canvas Beta and Canvas Test in maintenance mode. We anticipate being up soon, and will provide updates as soon as possible.

Instructure, the vendor that operates Canvas, continues to experience a system outage.

This issue began around 1:40 PM, and users are currently unable to access Canvas. At this time, access is broadly unavailable.

We understand the impact this issue has on the community and appreciate your patience as we monitor the situation.

For the latest information, visit the Instructure status page: https://status.instructure.com/

Past Incidents

7th May 2026

Canvas Canvas Outage

Instructure is experiencing an issue affecting the platform, beginning around 1:40pm. Users are currently unable to access Canvas. Instructure is working to resolve the issue as soon as possible.

Canvas Service Restored

Canvas access has been restored for OSU users following the outage involving Instructure, the vendor that operates Canvas. Users should now be able to log in and resume normal activity.

We have taken steps to validate the stability and security of the platform prior to restoring access. OSU will continue to monitor for any potential issues and remain vigilant as more information becomes available.

If you experience any problems accessing Canvas, please contact the Service Desk at beav.es/help or by calling 541‑737‑8787.

Canvas access will be restored for the OSU community by 4 PM. Users will be able to log in and resume activity as usual.

We have taken steps to validate the stability and security of the platform prior to restoring access. OSU will continue to monitor for any potential issues and remain vigilant as more information becomes available.

If you need assistance, please contact the Service Desk at beav.es/help or by calling 541‑737‑8787. 

Canvas remains unavailable for OSU users as we validate the stability and security of the platform before re enabling access.

If users navigate to canvas.oregonstate.edu, the OSU login page may appear; however, sign-in is not available and users will receive an error message. Please do not attempt to log in until access has been restored.

We will share updates as access is restored.

Canvas remains unavailable for OSU faculty and students. Instructure has begun restoring services following the outage. To protect the OSU community, we are validating the security and stability of the platform before re-enabling access.

Some Canvas-generated emails may continue to be sent; users should not attempt to log in until access is restored.

We will share updates as they become available. For additional information, visit the Instructure status page: https://status.instructure.com/

As of 8:17pm, Instructure is reporting restoration of Canvas services. However, OSU is evaluating system stability, and OSU users remain unable to access Canvas at this time. We will provide another update in the morning of Friday, 5/8/2026.

Instructure posted a new update on their status page, https://status.instructure.com: Instructure has placed Canvas, Canvas Beta and Canvas Test in maintenance mode. We anticipate being up soon, and will provide updates as soon as possible.

Instructure, the vendor that operates Canvas, continues to experience a system outage.

This issue began around 1:40 PM, and users are currently unable to access Canvas. At this time, access is broadly unavailable.

We understand the impact this issue has on the community and appreciate your patience as we monitor the situation.

For the latest information, visit the Instructure status page: https://status.instructure.com/

25th April 2026

Banner Banner Maintenance, Saturday April 25, 5 am to 5 pm

University Information and Technology will be applying necessary quarterly upgrades to Banner on Saturday, April 25th, between 5 am and 5 pm. Banner and many related administrative OSU systems will be unavailable or have limited functionality during this window.

What systems are affected?
Administrative systems such as Banner, Online Services, AWA, and Degree Works may be affected and access to these systems will be interrupted during the maintenance window. The list of affected services includes: Academic Catalog (CAT); AWA; Banner; Banner Self-Service (Online Services); Banner Workflow; BeaverHub; Benny Hire; Benny Buy; Canvas (Some administrative functions not available); Clean Address; Curriculum Inventory Management (CIM); Degree Works (MyDegrees); EvalS; FormFusion; MyOregonState (some links will be unavailable); OSU Mobile (some data will be unavailable); Schedule of Classes (New Scheduler); TouchNet (will accept payments, however, payments will not be posted until Banner returns to service); Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

The Banner system maintenance scheduled for today, Saturday, April 25th completed as scheduled. Banner and related administrative applications have been returned to service.

17th April 2026

Office 365 Copilot Partial Outage

We are seeing some issues with Copilot not responding today. Microsoft has confirmed the issue and is investigating.

As of about 10:00am, Microsoft reports that the Copilot service is fully restored.

7th April 2026

Scholarship/OSUF Reimbursements and Grants Reconciliation Maintenance for GRRS — Tuesday, April 7, 2026, 5:00–11:00 pm PT

GRRS is undergoing maintenance and is completely unavailable during the maintenance window.

Please see the announcement here https://status.is.oregonstate.edu/#scheduled-225.

This maintenance is complete. All UIT DIA Data Team services are operating normally.
CORE Reporting Maintenance for CORE, GRS, GRRS, and Jaspersoft — Tuesday, April 7, 2026, 5:00–11:00 pm PT

CORE, GRS, GRRS, Jaspersoft, and related systems are undergoing maintenance and are completely unavailable during the maintenance window.

Please see the announcement here https://status.is.oregonstate.edu/#scheduled-225.

CORE, GRS, Jaspersoft, Tableau, and Power BI are available again.

GRRS is still unavailable.

This maintenance has started.

5th March 2026

Zoom Zoom Rooms experiencing issues connecting to Microsoft Teams

Zoom is experiencing an issue preventing users from merging Zoom Rooms with Microsoft Teams meetings. Zoom has identified the issue and is working on a resolution. For more information about this incident, visit www.zoomstatus.com.

This incident has been resolved and the affected services have been restored.

24th February 2026

OSU Websites OSU Website outage - 2/24/2026

OSU web sites were down briefly around 4:15pm today. The issue has been resolved.

23rd February 2026

Authentication Systems Duo login outage

The vendor has resolved the issue, see details on https://status.duo.com.

The vendor has deployed a fix and we are now seeing successful Duo logins. We do not have a full all-clear yet.

17th February 2026

OSU Events Calendar OSU Events Calendar Outage

We are aware of an issue affecting the OSU Events Calendar (events.oregonstate.edu) starting at approximately 10:00am. We are working with the vendor to resolve the issue as quickly as possible.

The issues affecting the OSU Events Calendar has been resolved and it is now operating normally.

14th February 2026

Banner Banner maintenance, Saturday February 14 from 5 am to 5 pm

University Information and Technology will be applying necessary quarterly upgrades to Banner on Saturday, February 14, between 5 am and 5 pm. Banner and many related administrative OSU systems will be unavailable or have limited functionality during this window. If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • BeaverHub • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

22nd January 2026

Office 365 Microsoft 365 Service Degradation

We are currently monitoring Microsoft’s service status as reported on the official Microsoft Service Health Status page: https://status.cloud.microsoft/.

If you are experiencing issues with Microsoft services such as Microsoft 365, Teams, SharePoint, Outlook, or Azure, please check the Microsoft status page for the most up‑to‑date information. Any outages or disruptions reported by Microsoft may impact OSU IT services. This includes sending and receiving email through Exchange Online.

We will continue to monitor Microsoft’s updates. If you experience issues accessing Microsoft 365 apps or files, please reach out to the Service Desk.

Microsoft has confirmed the issue is resolved.

21st January 2026

Office 365 Microsoft 365 Service Interruption

Microsoft has reported a service interruption affecting several Microsoft 365 tools earlier today, including OneDrive and SharePoint. According to Microsoft’s latest service health updates, the underlying issue has been resolved, but some users may continue to experience intermittent performance problems as services fully stabilize. We will continue to monitor Microsoft’s updates and any user‑reported impacts. If you continue to experience issues accessing Microsoft 365 apps or files, please reach out to the Service Desk.

18th January 2026

Beaver Hub issue 1/17/2026 7pm-10pm

We are aware of an issue with Beaver Hub login on Saturday 1/17/2026 between about 7pm and 10pm Pacific Time. This issue has been resolved by the vendor now.